All Sales Are Final
Due to the nature of our products, we do not accept returns or issue refunds once an order has been placed. Please review your order carefully before completing your purchase.
Damaged or Defective Products
We only offer replacements for products that arrive damaged or defective. If you receive a damaged or defective item, you must:
• Contact us within 24 hours of delivery.
• Provide clear photo/video evidence of the issue, including the packaging.
• Return the defective item (if required) for verification before a replacement is sent.
Lost or Stolen Packages
• Once an order is shipped, we are not responsible for lost or stolen packages.
• If your package is marked as “Delivered” but you did not receive it, please contact your local USPS or carrier to resolve the issue.
• We do not issue refunds for missing packages marked as delivered.
Incorrect Address Policy
• Orders placed with an incorrect or incomplete address are the customer’s responsibility.
• If an order is returned to us due to an incorrect address, the customer must pay a reshipment fee.
Chargeback Policy
Filing a chargeback for a valid transaction is considered fraud. We report fraudulent chargebacks and submit:
• Order confirmation details
• Tracking information showing delivery
• Proof of usage (if available)
• Customer communication records
Customers who file fraudulent chargebacks will be permanently banned from making future purchases.
By completing a purchase on our website, you agree to these terms.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
WARNING: THESE PRODUCTS CONTAIN NICOTINE AND THC-A.
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FAQ
If you would like to place an order with Apple Pay, Venmo, or Zelle, please send a message to @stashngrab on Discord.
"SNG LLC" is what will show up on your bank statement if you place an order through our site.
We ship all our orders in bubble mailers. It will NOT have the words "vape" or "stashngrab" anywhere on the package or shipping label to keep the order as discreet as possible.
Shipping takes about 3-4 days on average, but can vary depending on many factors. Keep on eye on your tracking number to stay up to date on your package location.
Yes. If you are interested in ordering bulk products, send a message to @stashngrab on Discord.
We ship your order a day after you order, not including sundays
FDA disclaimer: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice